Shipping Policy
Last Updated: October 26, 2023
Thank you for shopping at xondira.top, owned and operated by Kurtolo.
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times may be extended during peak seasons or promotional periods. We appreciate your patience.
Shipping Methods & Delivery Estimates
We offer various shipping options to meet your needs. Delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.
- Standard Shipping: Typically 3-7 business days after processing.
- Expedited Shipping: Typically 2-4 business days after processing (available for select destinations and products).
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Please allow 24-48 hours for the tracking information to become active.
Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.
- Domestic Shipping (US):
- Orders under $50: Shipping fees apply, calculated at checkout.
- Orders over $50: Free Standard Shipping.
- International Shipping (EU): Shipping fees apply, calculated at checkout based on destination and package weight.
International Shipping
We are pleased to offer international shipping to the United States (US) and the European Union (EU).
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
Delivery times for international orders can vary significantly due to customs processing and local postal services. Please allow 7-21 business days for delivery, in addition to our standard processing time.
Important Notes
- Address Accuracy: Please ensure your shipping address is correct and complete at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
- Lost or Damaged Packages: While we take every precaution to ensure your order arrives safely, we are not responsible for packages lost or damaged by the shipping carrier. If your package is lost or arrives damaged, please contact the shipping carrier directly to file a claim. We will assist you with any information needed for the claim.
Contact Us
If you have any questions about our Shipping Policy, please do not hesitate to contact us:
- Company Name: Kurtolo
- Website: xondira.top
- Address: 622 Elaine Dr, Nashville, TN, US
- Email: [email protected]
- Phone: +1 (441) 803-6349
